Shipping Policies
Jolt Parts Shipping Policy
Thank you for visiting and shopping at Jolt Parts. Following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 1 business day unless noted otherwise. Orders are not shipped or delivered on weekends or holidays. Some items at Jolt Parts are shipped directly from the manufacturer and will require an extra 1-2 days handling time.
If we are experiencing a high volume of orders, shipments may be delayed by 1 day. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
*** Please contact us via email at customerservice@joltparts.com before placing order so we can quote a shipping rate for you.
Delivery delays can occasionally occur.
Shipment to P.O. boxes or APO/FPO addresses
Jolt Parts ships within the contiguous United States and to addresses within Hawaii, Alaska, the U.S. Territories, and APO/FPO/DPO addresses with a surcharge. Please contact us at customerservice@joltparts.com if you have any questions.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Damages
Jolt Parts is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S.
If you have any questions or concerns, please email us at customerservice@joltparts.com and we will do our best to resolve you issue. Customer service is our main focus and want to make sure that you are happy with our services. Thank you!
Returns Policy
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.