Terms and Conditions

Jolt Parts Terms and Conditions

Last updated: October 11th, 2026

These Terms and Conditions (“Terms”) govern your use of www.joltparts.com and purchases from Jolt Parts LLC (“Jolt Parts,” “we,” “us,” or “our”).

Please read these Terms carefully before using our website or placing an order. By using our website or placing an order, you agree to these Terms and the applicable policies disclosed before your purchase. If you do not agree, please discontinue use of the website.

Eligibility and United States Sales

You must be at least 18 years old, or the age of legal majority in your jurisdiction, to place an order. You represent that you have the authority to enter into the transaction and use the payment method provided.

Jolt Parts sells and ships products within the United States only. Available shipping destinations and any delivery restrictions are identified during checkout or in our Shipping Policy.

Products, Descriptions, and Availability

We strive to provide accurate product descriptions, vehicle applications, pricing, photographs, and availability information. However, errors, omissions, and inventory changes may occur.

Product photographs may be representative. Refer to the product description for the item’s specifications, finish, quantity, and included components. Unless expressly stated, accessories or other items shown in photographs are not included.

We may update listings and correct errors. If a material error affects an existing order, we will contact you regarding available options. We will not substitute a materially different product or charge a higher corrected price without your authorization.

Vehicle Fitment and Compatibility

Before ordering, review the product description, vehicle applications, measurements, and installation requirements. Compatibility may vary based on vehicle options, production changes, prior repairs, modifications, or differences between original and replacement components.

Contact us before purchasing if you are unsure whether a product fits your vehicle. Any information you provide about your vehicle must be accurate and complete.

Inspect and test-fit parts before painting, modifying, or installing them. If a part appears incorrect, damaged, or defective, discontinue installation and contact us promptly.

These responsibilities do not limit your rights if we supply an incorrect, defective, or materially misdescribed product.

Installation and Product Use

Products must be used for their intended purpose and installed according to applicable manufacturer instructions. Installation of safety-related components should be performed by a qualified professional.

You are responsible for determining whether a modification or product use complies with applicable vehicle safety, emissions, inspection, and road-use requirements. A product’s availability on our website does not establish that every possible use is lawful.

Damage caused by improper installation, misuse, unauthorized modification, or use outside the product’s intended purpose may affect return eligibility or warranty coverage, subject to applicable law and the relevant warranty terms.

Orders and Payments

You agree to provide accurate billing, payment, contact, and shipping information. You represent that you are authorized to use the payment method submitted.

Payments may be processed by third-party payment providers. Personal information is handled as described in our Privacy Policy and the applicable payment provider’s policies.

An automated order acknowledgment confirms receipt of your order; it does not guarantee inventory availability or fulfillment. Orders remain subject to verification and acceptance.

We may decline or cancel an order because of unavailable inventory, a material pricing or description error, inability to fulfill the order, suspected fraud, unauthorized payment, or other lawful reasons.

If we cancel an order after collecting payment, we will notify you and refund the amount collected for the canceled items, including applicable taxes and shipping charges attributable to those items.

Prices and Taxes

Prices are listed in U.S. dollars unless expressly stated otherwise. Prices may change before an order is placed. Applicable shipping charges and taxes are displayed during checkout.

Promotions and discounts are subject to their disclosed conditions. We will not increase the price of an existing order without your authorization.

Shipping, Supplier-Direct Orders, and Backorders

Shipping arrangements are governed by the shipping information disclosed with your order and our Shipping Policy.

Orders may ship from Jolt Parts or directly from a supplier. Items in the same order may arrive separately and from different locations.

Handling time is the time required to prepare an order for shipment. Carrier transit time begins after shipment. Estimates may vary by product, supplier, destination, and carrier.

If we cannot ship within the applicable stated timeframe, we will provide the shipping delay notices, consent options, cancellation rights, and refunds required by law. You may accept a revised shipment timeframe or cancel affected unshipped items as permitted by applicable law.

Contact us promptly if tracking indicates a delivery problem or if your package is missing, damaged, or incomplete. Preserve packaging and photographs when reasonably possible so we can investigate and assist with a resolution.

Nothing in these Terms makes a carrier’s delivery scan conclusive proof of receipt or eliminates rights you may have concerning undelivered merchandise.

Returns, Cancellations, and Refunds

Our Return and Refund Policy governs ordinary returns, return authorization, eligibility, return shipping, applicable fees, and refund procedures. Review that policy before ordering.

Any restrictions involving installed, painted, modified, electrical, custom, or special-order products must be disclosed in the applicable policy or product listing before purchase.

Contact us before sending a return so we can provide instructions. If you receive an incorrect, damaged, defective, or materially misdescribed item, contact us promptly for assistance.

Requests to cancel an order should be submitted as soon as possible. An order already shipped may require a return rather than cancellation. This does not limit cancellation or refund rights provided by law.

Our policies do not exclude remedies that applicable law requires.

Product Warranties

Warranty coverage varies by product and manufacturer. Any warranty offered by Jolt Parts or a manufacturer is governed by the applicable warranty terms provided with the product, disclosed in its listing, or otherwise made available before purchase.

Contact us for warranty information before ordering if the available coverage is unclear.

The website disclaimers in these Terms do not replace an applicable product warranty or exclude consumer rights that cannot lawfully be waived.

Accounts and Website Use

If you create an account, keep your information accurate and protect your login credentials. Notify us promptly if you suspect unauthorized access.

You may not use the website for unlawful activity, fraud, infringement, interference with website operations, distribution of malicious software, or unauthorized access to systems or information.

You may request account closure by contacting customerservice@joltparts.com. Account closure does not automatically delete records we must retain for legal, tax, fraud-prevention, or transaction purposes.

We may restrict or suspend access for security concerns, suspected fraud, violations of these Terms, or other lawful reasons. Account suspension or closure does not eliminate obligations concerning existing orders, refunds, or applicable warranties.

Privacy

Our Privacy Policy describes how we collect, use, and disclose personal information. Please review it before submitting information through our website.

Intellectual Property

Content owned by Jolt Parts, including original text, graphics, logos, and website design, is protected by applicable intellectual property laws.

Third-party trademarks, brand names, product images, and other third-party materials remain the property of their respective owners. References to manufacturers or vehicle brands do not imply an affiliation or endorsement unless expressly stated.

You may use the website for personal shopping purposes. You may not reproduce or commercially exploit protected content without authorization from the applicable rights holder.

Third-Party Links

Our website may link to third-party websites or services. Those websites operate under their own terms and privacy policies.

We do not control third-party content or practices. Providing a link does not, by itself, constitute an endorsement.

Website Availability Disclaimer

To the extent permitted by law, the website is provided on an “as is” and “as available” basis. We do not guarantee uninterrupted operation, error-free functionality, or that the website will always be free from harmful components.

This disclaimer concerns website operation. It does not disclaim applicable product warranties or excuse fulfillment, refund, privacy, or other legal obligations.

Limitation of Liability

To the extent permitted by applicable law, Jolt Parts LLC will not be liable for indirect, incidental, special, or consequential losses arising from website use or product purchases.

This limitation applies only where legally permitted. It does not exclude or limit liability for fraud, willful misconduct, gross negligence, personal injury, product liability, breach of an applicable warranty, or any other liability that cannot lawfully be excluded or limited.

Any limitation concerning installation costs, removal costs, or related expenses is subject to applicable law and the relevant product warranty. Nothing in these Terms removes nonwaivable consumer rights.

Indemnification

To the extent permitted by law, you agree to indemnify Jolt Parts LLC against reasonable losses and expenses arising from third-party claims caused by your unlawful use of the website, infringement of another party’s rights, or intentional misuse of a product.

This provision does not apply to the extent a claim results from Jolt Parts’ negligence, misconduct, breach of these Terms, or a product defect for which we are legally responsible.

California Proposition 65

Certain products may carry warnings concerning exposure to chemicals identified by the State of California as causing cancer, birth defects, or other reproductive harm.

Where applicable, review the specific warning displayed with the product listing and provided on or with the product. This general notice does not replace any required product-specific warning.

For additional information, visit www.P65Warnings.ca.gov.

Governing Law and Consumer Rights

These Terms are governed by Utah law, subject to applicable federal law and any mandatory consumer protections that apply to your transaction.

Nothing in these Terms deprives you of rights or remedies that cannot be waived under applicable law.

Changes to These Terms

We may revise these Terms and update the date shown above. Material changes will be communicated through the website or other appropriate means as required by law.

Revised Terms apply prospectively. They do not retroactively alter the agreed terms of an existing purchase or remove rights that have already arisen. Continued website use after revisions take effect constitutes acceptance to the extent permitted by law.

Entire Agreement and Severability

These Terms, the applicable product listing, and the shipping, return, privacy, and warranty policies disclosed before purchase form the agreement governing your website use and purchase.

Specific product warranty terms govern the warranty coverage they describe. Any inconsistency will be resolved subject to applicable law and the specific terms disclosed for the transaction.

If a provision is found unenforceable, the remaining provisions remain effective to the extent permitted by law. Our failure to enforce a provision on one occasion does not waive our right to enforce it later.

Contact Us

For questions about these Terms, products, orders, returns, or warranties, contact:

Jolt Parts LLC
Website: www.joltparts.com
Email: customerservice@joltparts.com